Privacy Policy

Collection of Information

Information You Provide to Us

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide.

Information We Collect Through Your Use

Location Information:

If you permit the Stopile app/website to access the address book on your device through the permission system used by your mobile platform or website, we may access and store names and contact information from your address book on the device to facilitate social interactions through our Services. We may use the said information to check if the user is connected with network or not and to let user call in case if user taps on contact number.

Contacts Information:

If you permit the Stopile app/website to access the address book on your device, we may access and store names and contact information to facilitate social interactions through our Services...

Transaction Information:

We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person. We may access information for data caching and making the app faster.

Usage and Preference Information:

We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies and similar technologies that create and maintain unique identifiers.

Device Information:

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information to retrieve running apps and to improve performance. We may access information to find accounts on the device such as directly call phone numbers, read phone status and identity.

Call and SMS Data:

Our app/website facilitates communication between Users and Customer Support. In connection with this service, we receive call data, including the date and time of the call or SMS message, the parties’ phone numbers, and the content of the SMS message and sending OTP(s).

Log Information:

When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services. This information may be used to check network connection, receiving data from internet, prevent device from sleeping, enable reading phone status and viewing Wi-Fi connection

Use of Information

We may use the information we collect about you to

  • Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;
  • Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyze usage and activity trends;
  • Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Stopile and to process contest, sweepstake, or other promotion entries and fulfill any related awards;
  • Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

Sharing of Information

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies for more information about how they handle the data you provide to or share through them.Our promotional offers/discounts are not sitewide and are limited to selected categories. Coupon codes may not be applicable on categories like diapers, baby food etc. or such other product or service as may be determined by us in our sole discretion.

Social Sharing Features

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies and other technologies to identify your device when you visit our app/website and use our Services, as well as when you visit other online sites and services.

Analytics and Advertising Services

We may allow others to provide analytics and advertising services on our behalf...

Your Choices

Account Information: You may correct your account information at any time through your online or in-app account settings.

Access Rights: Stopile will comply with individual requests regarding access, correction, and/or deletion of personal data as required by law.

Location Information: You can enable or disable location tracking through your mobile device settings.

Contact Information: You can manage contact syncing through your device permissions.

Promotional Communications: You may opt out of promotional messages by following the instructions in those messages. However, we may still send non-promotional messages regarding your account or ongoing business relations.

Changes to the Statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Contact Information

Stopile.com
Karthika House
Kozhikode, Kerala
PIN: 673611
PH: +91 8592 040 999